OUR PROVEN PROCESS

OUR PROVEN
8-STEP PROCESS

Small crew, big results—here's exactly what to expect from the first call to the final walkthrough. Professional project management that ensures quality and customer satisfaction.

Our Proven 8-Step Process

Every project follows our systematic approach to ensure quality, transparency, and customer satisfaction.

STEP 1

Free Consultation & Site Assessment

Tell us your vision. We'll meet you on-site, measure, photograph, and flag any utilities or drainage issues. You'll talk directly with the owners—the same two craftsmen who will build your project. No sales middle-men.

What's Included:

  • Direct owner consultation
  • Detailed site measurements
  • Utility and drainage assessment
  • Photo documentation
  • Same-day scheduling available
Timeline: Same day response
STEP 2

Same-Day Detailed Estimate

Within 24 hours you'll receive a line-item quote covering labour, materials, permits, disposal, and a realistic timeline. No fine-print surprises. Our detailed estimates help you make informed decisions.

What's Included:

  • Line-item cost breakdown
  • Material specifications
  • Labour cost transparency
  • Permit cost inclusion
  • Realistic project timeline
Timeline: 24 hours
STEP 3

Permits & Engineering

Ontario Building Code requires egress openings, structural cuts, and most basement conversions to be permitted. We prepare the drawings, submit the paperwork, and book inspections so you don't have to queue at City Hall.

What's Included:

  • Permit application preparation
  • Engineering drawings when required
  • Building code compliance
  • Inspection scheduling
  • Municipal liaison
Timeline: 1-2 weeks
STEP 4

Scheduling & Deposit

Once you approve the quote, a 25% deposit secures your start slot. We confirm utility locates and order any custom windows or re-bar. Flexible scheduling works around weather windows and your availability.

What's Included:

  • 25% deposit secures schedule
  • Utility locate confirmation
  • Material ordering
  • Weather-dependent scheduling
  • Customer availability coordination
Timeline: Upon approval
STEP 5

Site Preparation

We protect landscaping, set dust/water barriers, and hand-dig when space is tight—keeping your driveway and neighbours happy. Professional site preparation ensures quality results.

What's Included:

  • Landscape protection
  • Dust and water barriers
  • Hand excavation when required
  • Neighbour consideration
  • Clean work environment
Timeline: Day 1
STEP 6

Expert Installation

Using commercial-grade saws, forms, and mixes, we cut, pour or place with millimetre accuracy. Every pour includes fibre reinforcement and air-entrainment for Canadian freeze-thaw durability. We document each phase with photos.

What's Included:

  • Commercial-grade equipment
  • Millimetre precision work
  • Fibre reinforcement inclusion
  • Freeze-thaw durability
  • Photo documentation
Timeline: 1-3 days typically
STEP 7

Quality Assurance & Customer Walkthrough

Together we check slope, finish, caulking, and code clearances. We don't leave until you're smiling. Complete site cleanup and final quality inspection ensure your satisfaction.

What's Included:

  • Joint quality inspection
  • Slope and finish verification
  • Code compliance check
  • Complete site cleanup
  • Customer satisfaction confirmation
Timeline: Final day
STEP 8

Post-Project Care & Warranty

You get a written 3-year workmanship warranty and a care guide. Expect a follow-up call in 30 days—just to be sure. We stand behind our work long after the project is complete.

What's Included:

  • 3-year workmanship warranty
  • Written care instructions
  • 30-day follow-up call
  • Ongoing support
  • Long-term relationship building
Timeline: 30 days post-completion

Why Our Process Works

Our systematic approach ensures consistent quality, clear communication, and satisfied customers on every project.

Direct Owner Contact

The same craftsmen who quote your project will complete the work. No sales middlemen or communication gaps.

Transparent Pricing

Line-item estimates with no hidden costs. You know exactly what you're paying for before work begins.

Code Compliance

We handle all permits and inspections to ensure your project meets Ontario Building Code requirements.

Documented Progress

Photo documentation of each phase provides transparency and peace of mind throughout the project.

Ready to Build SomethingExtraordinary?

Experience our proven 8-step process firsthand. From initial consultation to final walkthrough, we're committed to delivering exceptional results and complete customer satisfaction.